If you would like to EXCHANGE an item(s) for a different size, color, or design, PACK all items in a secure carton or reuse the original packaging and enclose the packing slip.
***Please include a NOTE or indicate on the original packing slip whether you would like a return for a refund OR an exchange for a different size, color, design, etc.***
Refunds will be credited back to the same card used to make the original purchase, and only once we receive the merchandise. Please allow 3-5 days from the day we receive merchandise for your account to be credited.
Exchanges will be mailed out within 2-3 days to your original address OR a specified new address. If the merchandise that you would like in exchange is unavailable, we will reach out to you with alternatives.
For packages that were verified as delivered and then found to be missing, we do not issue refunds. If you want a refund, most credit card companies offer some kind of protection for stolen packages. Please check with your credit card company in regards to their policy.
Online orders cannot be returned to any retail store locations.